Last updated: 20/08/2026
Thank you for shopping at Valecour. This Shipping Policy outlines the terms and conditions related to the processing, shipping, and delivery of your order.
We aim to be fully transparent so you can shop with confidence.
Orders are processed on business days only, which are Monday to Friday, excluding public holidays.
Order preparation and processing time: 2–7 business days
Orders placed after 2:00 PM CET will enter processing the next business day.
Orders placed on weekends or public holidays will enter processing on the next business day.
After your order has been processed, it will be handed over to the shipping carrier for delivery.
Estimated shipping times:
| Destination | Estimated Shipping Time |
|---|---|
| Asia & Oceania | 1–3 / 2–5 business days |
| Europe | 3–7 business days |
| USA & Canada | 5–10 business days |
| Rest of World | 7–14 business days |
Please note: Shipping times are estimates and may vary based on the carrier, customs procedures, destination, or unforeseen delays.
Total delivery time = Processing Time + Shipping Time
Example: If processing takes 2 business days and shipping takes 5 business days, you can expect to receive your order in approximately 7 business days.
Orders are shipped Monday to Friday.
We do not ship on weekends or public holidays.
Orders placed before 2:00 PM CET on a business day will enter processing that same business day. Orders placed after this time will enter processing the following business day.
We offer the following shipping option:
Free Shipping on all orders.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via our tracking page.
Depending on the destination and shipping origin, international orders may be subject to import taxes, customs duties, VAT, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the recipient.
We are not responsible for delays caused by customs clearance procedures.
While we do our best to deliver on time, delays can occur due to:
Weather conditions
Carrier delays
Customs inspections
Incorrect or incomplete addresses
Please ensure your shipping details are correct at checkout.
For any shipping-related inquiries, feel free to contact us at:
Email: info@valecour.com
Customer service: Monday to Friday between 9:00 AM and 5:00 PM CET