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Privacy Policy

Privacy Policy

Last updated: 20/08/2026

This Privacy Policy describes how Dome Ecom (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://valecour-online.com/ (“Website”, “Site”).

By using our Website, you acknowledge the practices described in this Privacy Policy.


1. Company Information

Valecour, a brand of Dome Ecom

Address: Boskant (E.) 41, 9790 Wortegem-Petegem, Belgium

Email: info@valecour.com

Contact form: Contact

Phone: +32 496 49 66 88

Enterprise number: 1034.526.972

VAT number: BE1034526972

Customer service: Monday to Friday between 9:00 AM and 5:00 PM CET


2. What Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details processed securely via third-party providers

b. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device type

  • Cookies and usage data

  • Referral source and time of access

  • Pages visited and time spent


3. How We Use Your Information

We use your personal information for the following purposes:

  • To fulfill and manage your orders

  • To process payments securely

  • To communicate with you about your orders, returns, or inquiries

  • To send promotional emails where permitted by law or with your consent where required

  • To detect, prevent, and address technical issues or fraud

  • To comply with legal obligations


4. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process your personal data under the following legal bases:

  • Your consent

  • The performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests, where those interests are not overridden by your rights and freedoms


5. Sharing Your Personal Information

We may share your information with service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers and fulfillment partners

  • Email service providers

  • Analytics services

  • Advertising platforms

We do not sell your personal information for monetary consideration.


6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, tax, or reporting requirements.

You may request deletion of your data by contacting us at: info@valecour.com

Certain information may need to be retained where required by law.


7. Cookies

We use cookies and similar tracking technologies to operate our Website, improve your browsing experience, analyze website usage, and support advertising activities.

Types of cookies we use:

  • Essential cookies

  • Analytics cookies

  • Advertising cookies (e.g., Google Ads, Meta)

Where required by law, non-essential cookies are only used after you have provided your consent.

You can manage your cookie preferences through our cookie consent tools and your browser settings.


8. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

For EU/EEA Residents (GDPR)

  • Right to access, correct, or delete your personal data

  • Right to data portability

  • Right to restrict or object to processing

  • Right to withdraw consent where processing is based on consent

  • Right to lodge a complaint with a supervisory authority

For California Residents

Where applicable under California privacy law, you may have rights including:

  • Right to know or access certain personal information

  • Right to request deletion

  • Right to correct inaccurate personal information

  • Right to opt out of certain sales or sharing of personal information where applicable

  • Right to non-discrimination for exercising applicable privacy rights


9. International Data Transfers

Because we operate internationally and use third-party service providers, your personal data may be processed or stored outside Belgium or the European Economic Area.

Where required by applicable law, appropriate safeguards are used for international data transfers.


10. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.


11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.


12. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children in violation of applicable law.


13. Changes to This Policy

We reserve the right to modify this Privacy Policy from time to time. Updates will be posted on this page with the date of the last revision.


14. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Email: info@valecour.com

Mailing Address: Boskant (E.) 41, 9790 Wortegem-Petegem, Belgium