Skip to content

Cart

Your cart is empty

Payment Policy

Payment Policy

Last updated: 20/08/2026

Thank you for shopping at Valecour. This Payment Policy outlines the accepted payment methods, currency, security practices, and important information regarding your transactions on https://valecour-online.com/.


1. Accepted Payment Methods

We accept the following secure payment options. Available methods may vary depending on your country and the currency of your order.

Cards & Digital Wallets:

  • Credit and debit cards: Visa, MasterCard, American Express, Maestro
  • Cartes Bancaires (France)
  • Apple Pay and Google Pay

Bank Payments:

  • iDEAL (Netherlands)
  • Bancontact (Belgium)
  • EPS (Austria)
  • BLIK (Poland)
  • Pay by Bank
  • SEPA Direct Debit (Eurozone)

Mobile Wallets:

  • TWINT (Switzerland)
  • MobilePay (Denmark)
  • MB WAY (Portugal)

Buy Now, Pay Later:

  • Klarna (Germany)

All payments are processed through our PCI-DSS compliant payment provider. We never store your full card details on our servers.


2. Payment Currency

Prices may be displayed in EUR, USD, GBP, AUD, or another supported local currency depending on your market.

Your payment will be processed in the currency shown at checkout.

Your bank or payment provider may charge currency conversion fees or international transaction fees. These charges are determined by your provider.


3. Payment Processing

Payments are processed securely via our third-party payment providers. We do not store your full credit card details on our servers.

Once your payment is authorized, you will receive an order confirmation via email.

If payment is unsuccessful or declined, your order will not be processed.


4. Taxes & VAT

Prices include VAT, sales tax, or other applicable taxes where required by law.

Depending on the destination and shipping origin, import duties, customs charges, VAT, or other local taxes may apply.

Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

For more information, please see our Shipping Policy.


5. Payment Security

We take your payment security seriously. Our checkout is secured with:

  • SSL encryption

  • PCI-DSS compliant payment processing

  • Fraud protection measures


6. Failed or Cancelled Payments

If your payment fails:

  • Please verify your billing details and card information

  • Try an alternative payment method

  • Contact your bank or payment provider

  • Or reach out to us at info@valecour.com

We reserve the right to cancel any order if payment is not received or if fraudulent or unauthorized activity is suspected.


7. Refunds

If you’re eligible for a refund under our Return & Refund Policy, the amount will be returned to your original payment method.

Once processed, it may take 3–10 business days for the refund to appear, depending on your bank or payment provider.


8. Contact Us

For any payment-related questions or issues:

Email: info@valecour.com

Customer service: Monday to Friday between 9:00 AM and 5:00 PM CET